Use cases by department

One use case per business function: from HR to Logistics, orchestrate AI with traceability and control.

HR

Onboarding and training with personalized paths

New hires get generic checklists and scattered docs; HR and managers lack visibility on progress and bottlenecks.

Finance

Budget control and management reporting

Budgets and actuals live in spreadsheets and ERPs; variance analysis is manual and often late.

IT / Tech

Internal IT support and ticket triage

Tickets arrive from multiple channels; triage is manual and knowledge is scattered across wikis and past tickets.

Legal

Contract review and regulatory watch

Legal teams drown in contract drafts and regulatory updates; review is sequential and key clauses are hard to track.

Marketing

Campaign orchestration and content consistency

Campaigns involve many stakeholders and tools; messaging and approvals are scattered and hard to track.

Sales

Quote and proposal production with governance

Quotes and proposals are built in spreadsheets and docs; pricing and terms are inconsistent and risk is often caught late.

Customer Success

Multi-channel support and knowledge-driven resolution

Support requests come from email, chat, and portal; agents lack a unified view and repeat answers that already exist elsewhere.

Operations

Process execution and exception handling

Operational processes depend on spreadsheets and email; exceptions are handled ad hoc and hard to trace.

Procurement

Requisition and vendor management with guardrails

Purchase requests arrive by email and forms; budget and vendor compliance are checked manually and late.

R&D / Innovation

Ideation, experiments, and technical documentation

Ideas and experiments are scattered; documentation is outdated and hard to find for reuse.

Quality / Compliance

Non-conformity management and audit readiness

Non-conformities and audits are tracked in spreadsheets; root cause and corrective actions are inconsistent.

Strategy / Executive

Executive dashboards and decision support

Executives pull data from multiple sources; reports are static and insights are delayed.

Communications

Internal and external comms with approval workflows

Comms are drafted in email and docs; approvals are ad hoc and there is no single place for final versions.

Logistics

Shipment and inventory decisions with full traceability

Shipping and inventory decisions depend on multiple systems and people; exceptions are handled manually and hard to trace.